We migrated to a new server not long ago and we have had a few issues with the automatic assignation of products and accounts.
Could you please let me know which product you bought so I can activate it straight away for you?
Regards
J
Shock Family
http://www.bypeople.com/ http://www.iconshock.com/
http://www.designshock.com/
http://www.wpthemegenerator.com/
http://www.themeshock.com/